Last Updated on February 16, 2025 by Caesar
The South African Social Security Agency (SASSA) introduced the SASSA Status Check system to help applicants track their Social Relief of Distress (SRD) grant applications. This grant was launched in May 2020 in response to the COVID-19 pandemic, aiming to provide temporary financial relief to unemployed and vulnerable individuals. Initially, the grant amount was R350 per month, and over the years, it has undergone several extensions and changes in eligibility criteria.
For those who have applied for the SASSA SRD R350 grant, checking the application status is essential to ensure their payment is processed on time. In this article, we will guide you through the SASSA Status Check process, eligibility requirements, payment methods, and common issues faced by applicants.
What is the SASSA SRD R350 Grant?
The Social Relief of Distress (SRD) Grant is a temporary financial aid program initiated by the South African government to assist unemployed citizens who were affected by the economic downturn caused by COVID-19. The grant was intended to provide basic financial support to those without any income source, helping them meet essential needs.
Over time, the SRD grant has been extended and revised to continue providing relief to those in need. However, applicants must reapply periodically and ensure their information is up to date to continue receiving payments.
How to Perform a SASSA Status Check
Checking the status of your SASSA SRD R350 grant application is simple and can be done online or via mobile services. Here’s how:
Online Status Check
- Visit the official SASSA SRD website: https://srd.sassa.gov.za.
- Click on the “Check Status” or “Application Status” option.
- Enter your South African ID number and the mobile number used during the application.
- Click “Submit” to view your application status.
WhatsApp Status Check
- Send a message saying “SASSA” to the official SASSA WhatsApp number: 082 046 8553.
- Follow the prompts by providing your ID number and phone number.
- You will receive an update on your application status.
SASSA Helpline
- Call the SASSA Toll-Free Helpline at 0800 60 10 11.
- Follow the voice prompts and provide the required details.
- An agent will assist you in checking your status.
SMS Status Check
- Send an SMS with your ID number to the official SASSA number.
- You will receive an SMS reply with the status of your grant application.
Possible SASSA Application Statuses
When performing a SASSA Status Check, you may see different results. Below are some common statuses and their meanings:
- Approved – Your application has been successful, and payment will be processed soon.
- Pending – Your application is still being reviewed, and SASSA is verifying your details.
- Declined – Your application has been rejected, often due to not meeting the eligibility criteria.
- Bank Details Pending – Your application is approved, but SASSA requires your updated banking details.
- Reapplication Required – You need to submit a new application for the next cycle of payments.
Who is Eligible for the SASSA SRD Grant?
To qualify for the SASSA SRD R350 grant, applicants must meet the following criteria:
- Be a South African citizen, permanent resident, or a refugee registered with Home Affairs.
- Be between 18 and 60 years old.
- Be unemployed and not receiving any other government grants (such as UIF, NSFAS, or social grants).
- Have a monthly income of less than R624.
- Not be a resident in a government-funded institution (such as a prison or care facility).
How is the SASSA SRD Grant Paid?
Once approved, beneficiaries can receive their grant through various payment methods:
- Bank Deposit – Funds are transferred directly into the recipient’s registered bank account.
- Cash Send Services – Those without bank accounts can collect their payment at retailers like Shoprite, Checkers, Boxer, and Pick n Pay.
- Post Office Payments – Some beneficiaries can withdraw their grant from designated Post Office branches.
Common Issues and How to Resolve Them
Many applicants face challenges while applying or checking their SASSA SRD grant status. Here are some common issues and their solutions:
- Application Declined – If your application was rejected, you can submit an appeal on the SASSA website.
- Pending Status for a Long Time – This may be due to a high volume of applications. Be patient and check back regularly.
- Bank Details Not Updated – Ensure that you provide the correct banking information via the SASSA SRD website.
- Mobile Number Changed – If you lost your phone number, visit a SASSA office to update your details.
Conclusion
The SASSA Status Check is an essential tool for applicants to track their SRD R350 grant applications and ensure their payments are processed correctly. By using the online portal, WhatsApp service, SMS, or calling the helpline, beneficiaries can stay informed about their application status.
If you have applied for the SASSA SRD grant, regularly checking your status and keeping your information updated will help ensure that you receive your payments on time. For further assistance, visit the official SASSA website or contact their support channels.
