Last Updated on May 11, 2025 by Caesar
Moving to a new home or office is exciting, but it can also be overwhelming. Between organising your belongings, updating your address, and coordinating schedules, the last thing you want is a dodgy removalist making things harder. Choosing the right removalist can be the difference between a stress-free transition and a full-blown nightmare.
At Butler’s Removals & Storage, we’ve helped countless families and businesses make smooth moves throughout Queensland. Based on years of hands-on experience, we’ve put together these practical tips to help you choose the best removalist for your upcoming move.
When selecting a removalist for your move, it’s essential to consider not only the transportation of your belongings but also their storage, especially if there’s a gap between moving out and settling into your new home. For Calgary residents, utilizing self storage like the storage units Calgary can be a practical solution to securely store items during this transitional period. These units offer climate-controlled environments and flexible leasing options, ensuring your possessions are protected from temperature fluctuations and securely stored. This approach allows you to coordinate your move more effectively, knowing your belongings are safely stored until you’re ready to unpack.
1. Get Clear on What You Need
Not all moves are created equal. Are you moving just a few streets away or heading interstate? Do you need full packing services, or will you do it yourself? Some removalists specialise in local moves, while others focus on long-haul relocations or office removals.
Start by listing out your needs:
- Distance of your move
- Number of items and size of your home or office
- Access points at both locations (stairs, elevators, tight driveways)
- Whether you need packing, unpacking, or storage services
Once you know exactly what you’re looking for, it becomes much easier to narrow down your options.
2. Look for Experience and Reputation
Moving isn’t just about loading boxes; it’s about handling people’s belongings with care and professionalism. That’s why experience counts. A seasoned removalist will have systems in place to deal with unexpected delays, bad weather, or tricky furniture.
When researching companies, check:
- How long have they been in business
- Customer reviews on Google, Facebook, or local directories
- Whether they’ve handled moves similar to yours (e.g., large homes, piano transport, office equipment)
At Butler’s Removals & Storage, for example, we’ve built a solid reputation over the years because we focus on doing the job properly, on time, every time.
3. Ask About Insurance and Licensing
A good removalist will always offer transit insurance. Even with the most careful team, accidents can happen, so it’s vital that your belongings are covered during transport. Some companies may only offer basic coverage, so be sure to read the fine print or consider purchasing additional insurance for peace of mind.
You should also make sure the removalist is licensed and follows safety regulations. Don’t be afraid to ask for proof; any professional operator will be happy to provide it.
4. Request a Detailed Quote
Avoid companies that offer vague estimates or flat rates without even seeing your stuff. Reputable removalists will either inspect your property in person or ask detailed questions over the phone or via video call before providing a quote.
Your quote should break down:
- Hourly rates or fixed price
- Inclusions (e.g., packing materials, disassembly/reassembly)
- Extra charges for stairs, heavy items, or delays
5. Ask the Right Questions
It’s not just about price, it’s about getting a team you trust. When speaking to a potential removalist, ask:
- Do you use subcontractors or your own staff?
- Will the same team be handling both pickup and drop-off?
- What type of vehicles do you use, and are they well-maintained?
- How do you handle fragile or high-value items?
6. Support Local and Family-Run Businesses
Local businesses often provide a more personalised and caring service compared to national chains. They rely on word of mouth and reputation, so they’re more likely to go above and beyond to ensure a great experience.
At Butler’s Removals & Storage, we take pride in being a local, family-owned business that genuinely cares about our customers. We don’t just move furniture, we move families, lives, and memories.
If you’re searching for a dependable removalist for move preparations, take your time to research, ask questions, and trust your gut.
7. Look for Flexibility and Communication
Moving plans can change, especially when settlement dates shift or new keys aren’t ready on time. The best removalists are flexible and understanding, with excellent communication throughout the process.
From your first call to the final box being unloaded, you should feel informed and confident. If a company is slow to respond, vague in their communication, or dodges questions, it’s best to move on.
8. Don’t Just Choose the Cheapest Option
It’s tempting to go with the lowest quote, especially when moving costs add up. But when it comes to removals, you often get what you pay for. Cheap operators may cut corners, lack insurance, or damage your items through poor handling.
Instead of focusing solely on price, look at overall value. A reliable, professional removalist may charge a little more, but they’ll save you time, stress, and potential damage in the long run.
9. Read the Fine Print
Before signing anything, read the contract or service agreement thoroughly. Make sure you understand:
- What’s included and excluded
- The company’s cancellation or rescheduling policy
- Any fees for overtime, delays, or additional services
Final Thoughts
Moving doesn’t have to be a mess when you’ve got the best team by your side. Whether you’re moving around the corner or across the state, a professional removalist can make the process faster, safer, and a whole lot smoother.If you’re based in Far North Queensland and want a team that values your time and belongings, reach out to a local removalist Kanimbla you can count on like Butler’s Removals & Storage. Your move matters to us.
